Ilsa is a pioneer servant leader, and founder of several HRD/OD institutions – one established for over quarter century. A veteran in the OD field she currently is the Chairman/CEO of her own consulting firm, CARI-CODE (Caribbean Center for Organisation Development Excellence Ltd.)  She is a collaborative partner with the Institute of Organization Development (IOD) locate4d in South Florida.

Formally trained by NTL Institute for Applied Behavioral Sciences, she offers her expertise in OD/ Facilitation/Training and Customer Service to clients.  She also instituted and provides the Organization Development Certificate Programs to senior leaders throughout the Caribbean.  She facilitates the implementation of OD interventions, such as Culture Change, Performance Management, Customer Service, Leadership Development, and Organization Capacity Building. 

Ilsa holds a Bachelor’s degree in Communication with Social Sciences and a Master’s Degree in Psychology and HRD from the University of Cincinnati. A proponent of Sustainable Development, she advocates the Whole System and Appreciative Inquiry approaches to implement effective transformation and change.