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Recertification Programs

Organization Development (OD) is a rapidly growing profession geared to leading change and improving people, processes and performance in organizations. To continue to grow and develop skills necessary to be current in the field of OD, we are offering previous participants the opportunity to continue their learning through our recertification program.

Essentially, certification is a way to differentiate your résumé from that of someone else with similar qualifications, to prove your commitment to your career and your profession, and to show that you have the ability to learn and have core competence in specific areas.

Outcomes of Ongoing learning:

  • Ongoing Professional Development within the field of OD.
  • Core competecy in specific practice areas
  • Practical experience through case studies
  • Reference tools and guidelines to enhance your learning

Ongoing Learning Requirements:

  • Complete 4 - 5 courses each year
  • Complete all assignments.
  • Complete development activities.
  • Complete the final exams for each course

Benefits of Ongoing Learning:

  • Gain valuable experience that can be applied immediately in your organization. 
  • Gain practical tools you can use immediately in your job.
  • Continue to enhance your professional growth, and gain new opportunities in the field.
  • Earn valuable credentials to advance your career.

Course Details – Program Overview:

ODE Session 1:
Organizational Effectiveness and Capacity Building
  • What is capacity building?
  • Aspects of an organization that can be targeted
  • Analyzing an organization\\\'s capacity
  • Capacity building effectiveness assessment
  • How to improve organization effectiveness
  • Learning and performance improvement cycles
  • Change readiness assessment
ODE Session 2:
Emotional Intelligence
  • Introductory concepts
  • EI competency definitions
  • Social skills
  • Developing EI
  • Improving EI in teams
  • Creating the business case
  • Ladder of inference
  • Assertive versus aggressive behavior
  • Win-win negotiation
  • Thinking attributes
  • Implementing EI for leadership development
  • Improving EI in organizations
ODE Session 3:
Strategic Planning
  • Facilitating a Strategic Planning Event
  • Establish organizational values
  • Establish a vision
  • Develop a mission statement
  • Assess the environment
  • SWOT analysis
  • Define the history of the organization
  • SMART strategic goals
  • Setting long-term goals
  • Creating Action Plans
  • Next Steps
ODE Session 4:
Team Building
  • How does an OD consultant support team building?
  • Questions and OD consultant should ask about team building goals
  • Reasons for team building
  • Types of team-building exercises
  • Five dysfunctions of a team
  • Drexler-Sibbit model
  • Forming, storming, norming, performing
  • Ground rules
  • Fist of five
  • Team roles
  • Team conflict
ODE Session 5:
Writing a Consulting Proposal
  • Purpose
  • Proposal as sales influencer
  • Desired outcomes
  • About the consultant/company
  • Context and statement of problem
  • Detailed solution
  • clarifications
  • Copyrights and ownership
ODE Session 6:
Mentoring Models
  • Mentoring versus coaching
  • Identifying the purpose of the mentoring program
  • Identifying the expected outcomes of the mentoring program
  • Identifying the project participants
  • Designing the mentoring process and guidelines
  • Developing the implementation plan
  • Developing the communication strategy
  • Launching the program
  • Training Mentors and Proteges
  • Monitoring and Tracking Progress
  • Evaluating the Outcomes
ODE Session 7:
Influencing Skills
  • Influencing Upper Management
  • Active Listening
  • Asking Questions
  • Clarifying Expectations
  • Path to Agreement
  • Know your client and their decision style
  • Recognize how to handle difficult people
  • Know yourself
  • Recognize the key to influencing
  • Know your organization
  • Influencing by building rapport
  • Handling Conflict Situations
  • Handling Challenging Situations
ODE Session 8:
Performance Consulting
  • Role of the Performance Consultant
  • Performance Consultant Competencies
  • Identifying Client Needs
  • Conducting a Client Interview
  • Identifying Expectations
  • Contracting
  • Probing to Identify Root Cause
  • Analyzing Problems and Challenges
  • Partnering to Identify Sustainable Solutions
  • Tracking and Monitoring Results and Providing Feedback
ODE Session 9:
Project Planning
  • Facilitating the Planning Event
  • Identifying the objective
  • Defining the roles
  • Identifying the actions
  • Defining the deliverables
  • Seeking agreement
  • Managing the project
  • Tracking and measuring results
ODE Session 10:
Introduction To Coaching
  • Role of the coach
  • Coaching Competencies
  • Coaching Models
  • Types of coaching needed
  • Entering into a coaching agreement
  • Assessing the client\\\'s needs
  • Creating Development Goals
  • Giving ongoing feedback
  • Monitoring and Tracking Progress
  • Dealing with difficult coaching clients
ODE Session 11:
Talent Management
  • Onboarding – How to onboard new employees
  • Employee Engagement – How to develop satisfied employees and increase retention
  • Developing Competency Models – How to identify competencies for critical job functions
  • Career Development – Identify career interests and needs, create career paths
  • Developing High Potentials – Development opportunities

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