3-Day OD Certificate Program for In-house HR/OD/Talent Management Professionals

This OD Process Consulting certificate is designed to help participants advance as internal OD Consultants.  As a OD process consultant, participants learn to work with their clients as business partners to support organization change processes, problem solving, and organizational design.

Audience: Human Resource Professionals, Talent Management Professionals, Training and  Development Professionals, OD Professionals.

Upon completion of the program, participants have acquired:

• Organizational assessment and diagnostic skills.
• Process consulting skills.
• Process Intervention skills.
• Change-Management skills.

Learning Outcomes:

• Understand your role leading change and improving individual, team or organizational-wide performance.
• Identify principles for guiding, implementing and evaluating change effectively.
• Develop and implement OD Change interventions.

Benefits of this Certificate:

• Gain valuable experience that can be applied immediately in your organization. 
• Gain practical tools you can immediately use at work.
• Enhance your professional growth, and gain new opportunities in the field.

Certificate Requirements:

• Completion of Process Consulting program.
• Complete all assignments.
• Complete self-development plan.
• Complete development activities.

Certification Credits:

• Continuing Education Credits - OD Network
• 24 HRCI Strategic Credits
• ASTD CPLCP Continuing Education Credits

Program Cost:  $3,000.00 per person
   10% - Discount to register 30 days in advance

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Day One - Course Description

This certificate is designed to help participants advance as internal OD Process Consultants in their roles as internal organizational development professionals.

What You’ll Learn:

• Gain an understanding of the role of the OD consultant and what types of interventions we deal with.
• Learn how this role differs from our current role.
• Discuss OD Competencies and OD Competency Model.
• Recognize your professional role and ethical code of conduct.
• Recognize your current skills and how they transfer to the field of OD/Performance Consulting.
• Understand the OD Process Consulting model (Edgar Schein model) and its importance to your role as an OD consultant.
• Identify when OD Process Consulting is used in the organization.

Day Two:

The purpose of this course is to give the participants an understanding of the first three phases of the action research model to prepare participants for their role as an OD consultant.

What you will learn:

• Participants will identify the seven steps of the action research process to help organizations develop effective interventions for change.
• Participants will develop skills to demonstrate the entry and contracting phase of the action research model.
• Participants recognize how to make a lasting impression and build the client’s trust by establishing rapport.  Introductions, regarding their time, setting norms and discussing expectations.
• Interviewing and coaching techniques to discover the issues and uncover underlying causes.
• Contracting – Clarifying client goals, what you will do vs. what you need from them, thinking through logistics to plan the event/project.
• Participants will recognize how to collect data, analyze survey data, identify gaps, and identify recommendations for action.
• Participants prepare feedback reports and communicate the results and recommendations.

Day Three:

The purpose of this session is to provide participants with the skills and techniques to conduct action-planning sessions, influence senior leaders, and create implementation plans.  Also, recognize how to prepare the client for termination of the project.

• Participants recognize a model to diagnose and align organization’s systems to support the change process.
• Participants determine how to influence senior leaders and stakeholders to buy-in to the change initiative.  Explain the importance, clarify concerns, overcome objectives, move to agreement.
• Participants demonstrate facilitation skills needed to facilitate an Action Planning Meeting to determine what actions are needed as a result of the feedback session. 
• Participants recognize a process to help the client create an effective implementation plan to support sustainable change.