Cancellation Policy

Institute OD > IOD’s Certification Programs > Cancellation Policy

Cancellation Policy

  • Registration fees are refundable up to 30 days prior to the start date of the program, less an administrative fee of $250.00 USD.
  • After the program has started, registered participants are not entitled to a refund.
  • If you must cancel your participation, we will allow you to re-enroll within one year of the date of your original registration.  An administrative fee of $275.00 USD will be charged to process re-enrollment, in addition to any price differences in the cost of the program(s).  Additional charges may apply based on the number of sessions already attended.
  • If your payment is not received prior to program start date, you will not be permitted to join the live training session.

Additional Information:

To complete the certification requirements, you will attend all the sessions, complete a self-development plan, work on homework assignments, and submit a final assessment. The Program will require 5-10 hours investment of your time per month.

We understand that unavoidable scheduling conflicts can come up from time to time. When this happens, we will offer you a makeup session for the missed class.  We allow a maximum of two makeup sessions during participation in the program in order to be eligible to gain certification. Active engagement is a very important part of our teaching method.