Program Sessions:

1. Introduction and Overview of Organization Development

Understand the definitions and history of OD. Learn your strengths and development needs through OD competencies. Define your personal values and ethics, and those of your organization.

2. Role of the OD Professional — Building the Helping Relationship

Understand the definitions and history of OD. Learn your strengths and development needs through OD competencies. Define your personal values and ethics, and those of your organization.

3. Developing an OD Mindset

Develop OD Mindfulness by learning how to apply Emotional Intelligence and implement active listening and questioning techniques.

4. Entry, Contracting, Influence Skills

OD Process Consulting Model overview, entry and contracting phase, influencing overview and influence model

5. Dialogue and Action Planning

Recognize several techniques to collect data through discover and feedback and generate a report to share the data with the client

6. Dialogue and Action Planning

Effectively implement change, increase engagement to change and identify how to overcome resistance to change from denial to acceptance.

7. Implementing Change and Increasing Engagement

Recognize how to effectively implement change, increase engagement to change and identify how to overcome resistance to change from denial to acceptance

8. Maintenance, Measurement and Follow Up

Recognize role when ending the client project by transferring knowledge, communicating results, providing feedback and training to maintain the change.

Program Learning Objectives:

•  Demonstrate the OD Process Consulting Model to build your consulting practice
• Apply an OD Mindset to effectively coach and influence others
• Apply the 4 –D model to effectively interact with senior leaders, teams, and individuals
• Demonstrate proficiency in OD facilitating meetings with leaders and stakeholders
• Encourage team members to create and sustain a collaborative work environment and maximize levels of engagement
• Determine how to build effective client relationships and contract for roles, deliverables, and outcomes.
• Demonstrate your ability to collect data by conducting interviews and focus groups and create a feedback report from data collected
• Facilitate dialogue sessions using tools such as open space and world café to create action plans
• Engage employees and overcome resistance to change
• Recognize how to effectively collect data, measure results, and provide feedback

Advanced Certification

• After completing this course, advance your skills to the next level by completing the ODCP Program. After you’ve completed both of these certification programs, you will be invited to complete the Advanced OD Consultants’ Certification Program (ODCC).

Professional Development Enhancement

• It is suggested that participants complete 2-3 additional courses yearly to continue with their professional growth.

Susan,

I just wanted to share with you, that I had applied for an OD Performance Consultant position at my agency and just received word that I have been promoted to that position!

Thank you for teaching and guiding me through the OD journey! You have helped tremendously!

Best Regards,

Angelina Adorno
Florida Veterans Support Line PQI Coordinator
One Crisis Center Plaza

“I am so glad I participated in the ODPC program. It was very interactive and engaging. What I learned from the instructor and the group conversations is equal to years of experience. Now I have the tools and the confidence I need to succeed as an OD professional”.

Adriene Summers

“I applied the tools and skills learned while my organization was going through a huge change initiative”.

“I was able to lead teams, facilitate meetings, and influence senior leaders to implement OD Change processes as a result of the confidence I gained in this program”.