Session 1. Introduction to ODCC (3 hours)
Action Research Model review with techniques for helping clients through process of change, including managing resistance, gaining buy-in, pitching to the C Suite, fostering collaboration while contracting effectively to achieve the OD objectives.
Session 2. Role of the OD Consultant (3 hours)
Strategic consulting skills for becoming an effective OD Consultant: different consultant models, including the humble inquiry model to develop skills, roles, styles and a powerful consulting process including a step-by-step approach and tools.
Session 3. Leading Complex Change (3 hours)
Leading Complex Change includes how people react and adapt to change, understand various models and approaches for effective change management, how to diagnose change readiness, understand the gaps and build a change management plan including leading OD interventions during complex change, leveraging complex adaptive systems, managing through chaos and understanding the neuroscience of managing change.
Session 4. Implementing Culture Change (3 hours)
Implementing Culture Change centers on models and approaches to culture, culture transformation best practices, assessing the gaps, developing a plan to implement culture change strategies, and leading transformational change for organization goal achievement.
Session 5. Organization Systems Design (3 hours)
Organization System Design addresses the foundations of organization design, the process of organization design, and critical organization design interventions to increase the effectiveness of organizations to ensure success and survival in a VUCA environment. Diagnosing organizations, teams, and individuals using different diagnostic models, questionnaires and tools, selecting appropriate interventions aligning with the diagnosis and executing interventions for individuals, teams and organizations and measuring the impact of interventions.
Session 6. Designing and Facilitating Interventions (3 hours)
Designing and Facilitating Interventions focuses on skills and tools to design, plan and facilitate learning events associated with the Action Research Model; Consulting role as a facilitator applying a variety of facilitation approaches for meetings and learning events to promote senior leader team collaboration.
Session 7. Dialogic Organization Development (3 hours)
Dialogic OD differentiates between thinking of organizations as organisms and organizations as conversations - where individual, group, and organizational actions result from self-organizing, socially constructed realities created and sustained by the prevailing narratives, stories, and conversations through which people make meaning about their experiences. Learn Dialogic OD Tools and interventions to be used as part of the OD Consulting process.
Session 8. OD Analytics, Feedback and Evaluation (3 hours)
OD Analytics applies the bottom-line OD approach to maximize value, increase ROI and achieve measurable outcomes by using analytical tools and methodologies to make OD credible and accountable. Trends and future of OD are considered.