Role of the OD Professional

Role of the OD Professional


 Lead teams, Provide Feedback, Practice Mindfulness, and Influence Skills!

Leading Teams:

As an organization development professional, leading teams requires a blend of strong leadership, effective communication, and collaboration skills. Here’s how you can lead a team:

  1. Set Clear Goals: Clearly define the team’s objectives, roles, and responsibilities to ensure everyone is aligned and working towards a common purpose.
  2. Inspire and Motivate: Foster a positive and motivating work environment by recognizing team members’ contributions, providing encouragement, and celebrating achievements.
  3. Encourage Collaboration: Promote open communication and collaboration among team members, encouraging the sharing of ideas, feedback, and solutions.
  4. Lead by Example: Demonstrate integrity, professionalism, and a strong work ethic to set a positive example for your team to follow.
  5. Empower Others: Delegate tasks and responsibilities to team members, empowering them to take ownership of their work and develop their skills.

Providing Feedback:

Providing constructive feedback is essential for fostering growth and development within a team. Here’s how you can effectively provide feedback:

  1. Be Specific and Timely: Provide feedback in a timely manner, focusing on specific behaviors or actions that need improvement or recognition.
  2. Focus on Behavior: Focus on observable behaviors rather than personal characteristics, ensuring your feedback is objective and actionable.
  3. Give Constructive Feedback: To maintain motivation and morale, start with positive feedback, provide constructive criticism, and end with more positive reinforcement.
  4. Encourage Dialogue: Create a safe and supportive environment for open dialogue, allowing team members to ask questions, seek clarification, and provide their perspectives.
  5. Follow-up: Follow up on feedback to track progress, offer additional support or resources, and acknowledge improvements.

Institute of Organization Development offers online, facilitated live OD Certification Programs to support your professional growth.
Wandering which OD program s right for you? Find out here.

Practicing Mindfulness to Focus on Others:

Mindfulness is critical to being present and attentive to the needs of others. Here’s how you can practice mindfulness in your interactions with team members:

  1. Active Listening: Practice active listening by fully focusing on what others are saying without judgment or interruption and responding with empathy and understanding.
  2. Empathy: Put yourself in the shoes of others to understand their perspectives, emotions, and experiences, allowing you to respond with compassion and sensitivity.
  3. Stay Present: Stay present in the moment during interactions with team members, avoiding distractions and fully engaging in the conversation.
  4. Nonverbal Cues: Pay attention to nonverbal cues such as body language, tone of voice, and facial expressions to better understand others’ emotions and intentions.
  5. Practice Gratitude: Cultivate a sense of gratitude for team members’ contributions and efforts by expressing appreciation and acknowledgment regularly.

Using Influence Skills to Understand Clients and Their Needs:

Understanding clients and their needs requires effective communication, empathy, and the ability to influence others. Here’s how you can use influence skills in client interactions:

  1. Active Inquiry: Ask open-ended questions to gather information and gain insights into the client’s goals, challenges, and expectations.
  2. Empathetic Listening: Listen actively and empathetically to the client’s concerns, demonstrating understanding and validation of their perspective.
  3. Build Rapport: Establish rapport and trust with the client by being authentic, attentive, and responsive to their needs and concerns.
  4. Provide Value: Showcase your expertise and provide valuable insights, solutions, and recommendations that address the client’s needs and add value to their organization.
  5. Collaborative Problem-Solving: Collaborate with the client to co-create solutions and strategies that align with their goals and objectives, fostering a sense of ownership and partnership.

Organization development professionals can build strong relationships with clients and help them achieve their desired outcomes by effectively leading teams, providing feedback, practicing mindfulness, and using influence skills.

Institute of Organization Development offers online, facilitated live OD Certification Programs to support your professional growth.  ODCP provides participants with skills to lead OD Change Initiatives and help organizations successfully create thriving organizations where people are empowered to create positive change.  Please check out our OD Certification Programs and consider growing your career in the field of OD today.  Visit our website or email us at

We are happy to help you decide what program is best for you! 
Join the over 7000 participants who have successfully completed their OD Certification with IOD!

About the Author

Dr. Nancy Zentis, Ph.D.,
CEO and Founder of the Institute of Organization Development. Contact: The Institute of Organization Development offers online Certification Programs on Organization Development, OD Process Consulting, Talent Management, Executive Coaching

 IOD also sponsors, a global OD Professional Membership Organization, offering member benefits such as a Professional Directory, OD Tools, Monthly Events, a Job Board, and Member Connect.  If you are interested in joining, click here.


Get updates and learn from the best


1 2 3 5 6